Q2 Release Notes Highlights
This quarter, we’ve focused on helping you increase engagement, improve buyer decision-making, and get your product data AI-ready. From AI-powered content enrichment to smarter behavioral triggers and major enhancements to Zoe, these updates are designed to make your discovery experiences more impactful and easier to manage.
Behavioral Launcher: Step in before the visitor steps away
The new Behavioral Launcher feature dynamically surfaces the right discovery experience when buyers show signs of hesitation, based on real-time behavior and intent signals.
Define flexible rules to trigger visual cues like “Need help choosing?” when visitors revisit pages, spend too long deciding, or click back and forth. Instead of losing these potential buyers, guide them into the right discovery experience at the right moment, help them find the right product, reduce drop offs, and recover sales that might otherwise be lost.
Contact us to join the Early Access Program →Customer Insights: See what your buyers care about
Customer Insights (formerly Flow Insights) gives you a complete view of how shoppers interact with your discovery experiences. Now with a redesigned interface, more flexibility, and deeper data exploration options.
Track clicks, drop-offs, and conversions to understand which answers and behaviors lead to engagement and sales. Uncover what matters most to your buyers, where they hesitate, and which product attributes drive decisions - all powered by first-party intent data captured directly from your discovery experiences.
Explore the new Customer Insights →
AI Product Data: Make your product data AI-ready
Zoovu’s new AI Product Data Enrichment tools help you identify and fill gaps in your catalog, so your configurators, assistants, and search experiences perform at their best.
Use AI prompts to automatically detect missing attributes, generate persuasive product descriptions, or summarize reviews. Better-structured product data leads to better discovery, higher engagement, and more confident buying decisions.
Contact us to join the Early Access Program →What’s new in Zoe – Your GenAI product expert, now smarter and more flexible
Zoe just got a major upgrade, bringing more accuracy, transparency, and flexibility to every product conversation.
- Richer answers from your content: Zoe can now pull from your existing product materials, like manuals, technical docs, certifications, and installation guides, to generate more detailed answers.
- Citations: Add clickable links to your content, so buyers can verify information, explore details, and validate responses.
- Guided exploration: Help buyers compare products, explore alternatives, and find variants using natural, conversational follow-up questions.
- Headless API integration: Easily integrate Zoe across key touchpoints like product detail pages, search results, and digital assistants.
- Voice support: Zoe now supports voice input, making product discovery more accessible and intuitive.