Release Notes - April 2025
Infrastructure update: upcoming IP changes
As part of our platform improvements, we're adding new IPs and retiring unused ones on April 28. If Zoovu connects to your systems and you have firewall rules in place, you may need to update them to ensure continued access.
Customer Insights
Customer Insights give you a clear view of how users interact with your digital assistants - from first click to final purchase. You can track visits, drop-offs, clickthroughs, and revenue contribution across every step of the journey. Use this data to optimize assistant flows, fine-tune product offerings, and improve conversion rates.
Behavioral Launchers
Behavioral Launchers let you display experiences at the right moment, based on how users behave on your site. You can trigger an assistant after a user scrolls, visits multiple pages or spends time on a category. The assistant then guides hesitant shoppers and creates a smoother journey.
Search Designer UI improvements
The Search Designer now has a refreshed interface that makes it easier to navigate and configure your search experience. You can quickly adjust layout, auto-suggestions, and more - all in one place, with changes instantly reflected in the live preview. The built-in code editor is now easier to use, helping you fine-tune the Search Plugin.
Voice interaction and prompt security in Zoe
Zoe just got even more intuitive. Shoppers can now interact using voice and hear product descriptions or answers read out loud. The experience is more accessible and user-friendly.
To help keep your experience safe, we’ve also introduced prompt injection detection. This enhancement helps safeguard Zoe from unexpected input, ensuring more secure and reliable interactions.