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Zoe

Zoe is Zoovu’s AI shopping assistant that helps shoppers understand products, compare options, and make confident purchase decisions. Zoe works across your catalog and uses your product data, shopper context, and configured rules to provide helpful guidance.

Zoe can be used on product listing pages, product detail pages, and anywhere you want to support shoppers with real-time product knowledge.

Zoe

AI dynamic questions

Asking targeted, context-aware questions to understand what the shopper needs. Answers help narrow the product list and reduce the time it takes to find a suitable item.

AI compare

Creating side-by-side comparisons that explain similarities, differences, and trade-offs in simple language. Shoppers see what matters without reading long spec tables.

AI personalized product descriptions

Adapting product descriptions to the shopper’s intent (e.g. their use case or experience level). The most relevant benefits are highlighted automatically.

AI chat

Responding to product-specific questions directly on your site. Answers are sourced from your catalog and include citations to maintain accuracy.

AI attributes

Turning technical data into shopper-friendly explanations so users understand features and why they matter.

To activate Zoe, please contact your Zoovu representative or send a message to the Customer Success Team.