8 docs tagged with "guided discovery"

Add a configurator to your Discovery Assistant when you want users to build a product step by step based on compatibility or business rules.

Use search results when you want users to explore or filter through a wider set of matching products.

Use bundle logic when your assistant needs to recommend groups of products across different catalogs, like a main product plus accessories.

An assistant is Zoovu’s unified experience for guided discovery. It allows you to combine guided questions, configurators, bundles, and search into a single flow, all created and managed in Conversation Studio. All parts of the experience are connected to Data Platform catalogs and Search Studio configuration, so product data, filters, and ranking stay consistent across the entire flow.

Data-driven questions (DDQs) let your assistant pull answer options straight from your product catalog in Data Platform. They are powerful for guiding customers through decisions like color, size, or brand. Learn more.

Configurator ranking strategy lets you control which products appear first inside a configurator section, based on what the user selects during the assistant flow.

Ranking strategy lets you control the order of products shown to users in an assistant. Instead of always displaying results in default order, you can promote products that better match what users select during their journey.

Assistants support multiple results types - top product, product list, bundles, or advanced search - so you can pick what fits your use case best.