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Zoe alongside search

This experience adds a conversational layer beneath your search bar. Users see a small Zoe widget above the search results, where they can answer short contextual questions. Their answers automatically refine the results on the page, helping them reach relevant products faster.

To activate Zoe under search bar, please contact your Zoovu representative or send a message to the Customer Success Team.

Zoe under search bar works on desktop and mobile.

Prerequisites​

Before enabling Zoe inline search, confirm that you have:

  • Advisor Studio access to configure your Zoe assistant.
  • AI guided questions created in Data Platform, with the relevant feature flag enabled.
  • Search Studio access, where you can turn on Zoe above search results in your search experience settings.
  • A Zoe app key added to your configuration so the widget can load correctly.

Step 1: Prepare your Zoe assistant​

  • Open Advisor Studio and set up the assistant you want to show above search results.

Step 2: Create AI guided questions​

  • Go to Data Platform > Question bank.
  • Configure questions and answers.
  • Optional: Generate questions for a specific category of products in your catalog.
Learn more.

Step 3: Copy the Zoe API token in Advisor Studio​

  • Open your Zoe in Advisor Studio.
  • Go to Integration > Api Token and copy the token.

Zoe under search bar

Step 4: Enable inline Zoe in Search Studio​

  • Open your search project.
  • Go to Search Studio > Design & Publish > Results.

Zoe under search bar

  • Scroll down to Zoe options.
  • Switch on the option that displays Zoe under the search bar.
  • Paste your Zoe API token into the configuration field.

Step 5: Test the experience​

  • Use a few search terms.
  • Check that:
    • Zoe appears under the search bar
    • selecting an answer updates the results

Zoe appears above the results while the rest of your search page stays as it is. Your filters, banners, and ranking rules continue to work normally.